Alicia has a degree in Pedagogy and has been working in the eLearning sector since 2002. She is currently the Client Happiness Manager for Blackboard Collaborate in eLearning Media.
She considers herself a patient person, who likes to deal with the client and help them with their concerns, without a doubt, a person who knows how to listen and empathize with the client.
Her first working years were focused on training, soon after she specialized in the eLearning sector.
In her personal life, she considers herself a sociable person who likes to spend time with her family and friends.